Returns, Refunds or Exchanges

Please contact us with your web order number or sales order number for a return authorization before shipping products back to us. When returning an item it must be returned in the same condition as it was received. It shall not be altered, laundered or soiled. We have a 15 day return policy in which the item must reach our facility within 15 days of the receipt of your items. Returns received after 15 days will be returned to you and you will be charged return shipping. We reserve the right to decline any return.Coleman’s Military Surplus, LLC reserves the right to decline any return received without a return authorization number.

Please make sure you provide your return authorization number on the inside and outside of your box!

We reserve the right to refuse shipment or charge a 35% restocking fee on orders shipped back to us without a return authorization number clearly listed on the outside of the box. All shipping charges are non refundable.

All returns must include a copy of the picking ticket received with your order. For shipments returned to us because of a circumstance out of our control, including, but not limited to wrong size ordered, or you simply don’t want the product, you will be issued a 10% restocking fee. Please note that in this instance, shipping charges are not refundable.

Items specifically marked as not returnable in their product descriptions cannot be returned under any circumstances.

All refunds may take up to 10-17 business days.

International return shipping costs are the responsibility of the customer in all circumstances, along with compliance with any and all customs requirements and costs.
Please first obtain a return authorization, then send returns to:

Coleman’s Military Surplus, LLC
Shipping & Returns Department
360 Klinger Road
Millersburg, PA 17061

Please note that returns sent to an address other than the above are not the responsibility of Coleman’s Military Surplus, LLC!